• To plan and coordinate all regional and point sales activities of MTNIrancell consumer sales in assigned region to increase company customer base • To visit Dealers, MTNI Connects & MTNI Stores on a daily/weekly/monthly basis and maintain a good working relationship with the MTNI Connects to ensure Irancell’s “Presence in the Dealer’s Mind”. • To liaise with CR, MKT, NW and Finance team to ensure channel complaints resolved, to improve sales via customers/channel satisfaction. • To arrange for seamless implementation of sales plan activities, including sales events, trade shows, launching hotspots and promotions for regional Dealers and MTNI Connects. • To make up sales plan quarterly for each of Sales points to increase and improve the Sales Channel activities. • To support Dealers and MTNI Connects in all levels of sales process including account planning, systems access, and payment troubleshooting. • To collect, analyze, track and address any probable issues (such as technical and non-technical complaints, claims, frauds and network coverage problems) reported by regional Dealers and MTNI Connects on the spot where applicable and escalate outstanding ones for follow-up. • To conduct visits to Dealers and MTNI Connects on a weekly and monthly basis to get latest update on conditions, including stock availability, merchandising items, checking possible frauds, checking documents and sales performance status. • To support and push regional Dealers and MTNI Connects with their sales targets by providing suitable plan based on local potential to increase and improve the Sales Channel Activities. • To balance the sales points within the region for increasing the sales point’s availability according to the dealer scattering plan. • To track regional registrations and activations (Prepaid, iSim, TDD, FDD, Swap, MNP) on a daily/weekly/monthly/quarterly basis. • To ensure that all dealers’ registrations process including document uploading are done according to company PPPs, and documents are sent to Customer Relations for archiving. • To maintain Document Management Systems and that Dealers and MTNI Connects & stores databases regularly updated as per PPPs. • To specify top dealers and introduce them to the management for possible bonus plans • To prepare daily, weekly and monthly report on ongoing regional sales performance and various types of reports for line manager as per request. • To monitor channel performance, to make sure product delivered to end user based on acceptable quality on pricing, services performing by calling and checking with customers. • To train Dealers, MTNI Connects & stores on product, promotions and soft skills to make sure sales happened with max quality. • To receive queries and respond, within well-established guidelines, questions and complaints related to Irancell Dealers & Connects.